Privacy Policy

Last updated: 19 July 2026

1. Who We Are

Magma Sparkling Diamonds is an international diamond, gold and mineral sourcing, mining and trading business.

Our website address is:

Home

In this Privacy Policy, “Magma Sparkling Diamonds,” “Magma,” “we,” “us” and “our” refer to the business responsible for processing personal information collected through this website.

2. Purpose of This Privacy Policy

This Privacy Policy explains:

• What personal information we collect
• Why we collect it
• How we use and protect it
• When it may be shared
• How long it may be retained
• The rights available to individuals whose information we process

By using this website or submitting information through it, you acknowledge the practices described in this policy.

3. Information We Collect

Information You Provide

We may collect information that you voluntarily provide through our contact forms, email communications or other website features, including:

• Full name
• Company or organisation name
• Email address
• Telephone number
• Country or location
• Mineral or service of interest
• Nature of your enquiry
• Information contained in your message
• Documents or files that you choose to submit

Please do not submit confidential mineral certificates, identity documents, banking information or commercially sensitive transaction records through the general website contact form unless specifically requested through an authorised and secure communication channel.

Information Collected Automatically

When you visit the website, limited technical information may be recorded automatically, including:

• Internet Protocol address
• Browser type
• Device type
• Operating system
• Pages visited
• Date and time of access
• Referring website
• General website usage information
• Security and error logs

This information helps us operate, protect and improve the website.

4. How We Use Personal Information

We may use personal information to:

• Respond to enquiries
• Assess prospective business or partnership opportunities
• Communicate with mineral producers, buyers, suppliers and partners
• Provide information about our services
• Arrange meetings or follow-up communications
• Verify the legitimacy of enquiries
• Protect the website against fraud, misuse and security threats
• Maintain business and compliance records
• Improve website functionality and visitor experience
• Meet applicable legal, regulatory and contractual obligations
• Establish, exercise or defend legal rights

We will not use personal information for a purpose that is materially incompatible with the reason for which it was collected unless we have a lawful reason or obtain further consent where required.

5. Contact Forms

When you submit an enquiry through the website, we collect the information entered into the form.

This information will be used to review and respond to your enquiry. It may also be shared internally with the appropriate Magma office, representative or authorised business team where necessary.

Submitting a contact form does not create a contract, guarantee a transaction or confirm that Magma has accepted a business proposal.

6. Cookies

Cookies are small files saved on your device when you visit a website.

The Magma website may use:

Essential Cookies

These are necessary for security, website operation, form functionality and basic technical features.

Preference Cookies

These remember choices such as cookie preferences or display settings.

Analytics Cookies

Where analytics services are enabled, these cookies may help us understand how visitors use the website.

Third-Party Cookies

Embedded maps, videos, social-media features or other external services may place their own cookies.

Where required, visitors will be asked to consent before non-essential analytics or marketing cookies are activated. You can also manage or delete cookies through your browser settings, although disabling essential cookies may affect website functionality.

7. Website Administration Cookies

The WordPress administration area may use temporary login, authentication and screen-preference cookies for authorised website administrators.

These cookies are used to maintain secure administrative sessions and are not intended for ordinary public visitors.

8. Comments and Public Accounts

The Magma website is not intended to operate as a public discussion forum.

If public comments or account registration are disabled, the website will not intentionally collect comment profiles or public-user account information.

Should comments be introduced in future, this policy will be updated to explain the information collected, moderation process, spam-detection tools and public visibility of submitted content.

9. Media and File Uploads

Where the website allows file uploads, users should avoid uploading images containing embedded location information such as EXIF GPS data.

Files submitted to Magma must not contain unlawful material, malware or information that the sender is not authorised to disclose.

Uploaded files may be scanned for security purposes and may be removed when they are no longer required.

10. Embedded Content and External Links

The website may include embedded content or links from third-party websites, including:

• Videos
• Maps
• Social-media platforms
• Industry resources
• Government or regulatory websites
• Logistics or business-service providers

Interacting with embedded content may allow the third party to collect information, place cookies or monitor your interaction according to its own privacy practices.

Magma does not control the privacy, security or content practices of external websites. Visitors should review the privacy policies of those services before providing information to them.

11. Who We May Share Information With

We may share personal information only where reasonably necessary with:

• Authorised Magma employees and representatives
• Website hosting and maintenance providers
• Email and communication service providers
• Cybersecurity and spam-prevention providers
• Professional advisers, including legal and accounting advisers
• Regulatory, governmental or law-enforcement bodies where required
• Approved operational, logistics or transaction partners where necessary for an enquiry
• Other parties where the individual has authorised the disclosure

We do not sell personal information to advertisers or unrelated data brokers.

Service providers acting on our behalf should only process information for authorised purposes and must take reasonable measures to protect it.

12. International and Cross-Border Processing

Magma has business interests and operations across multiple jurisdictions. Personal information submitted through the website may therefore be accessed or processed in South Africa, the United Arab Emirates or another country connected to a legitimate enquiry.

Where information is transferred internationally, we will take reasonable measures to ensure that it remains protected and that the transfer is handled in accordance with applicable data-protection requirements.

Both POPIA and the UAE Personal Data Protection Law include requirements concerning the international transfer or sharing of personal information.

13. How Long We Retain Information

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected.

As a general practice:

• Ordinary contact-form enquiries may be retained for up to 24 months after the last interaction
• Information connected to an active business relationship may be retained for the duration of that relationship
• Transaction, accounting, compliance and contractual records may be kept for longer where required by law
• Security logs may be retained for a limited period to investigate website misuse or attempted attacks
• Information may be retained where necessary to establish, exercise or defend legal rights

Information that is no longer required will be deleted, destroyed or anonymised where reasonably practicable.

14. Information Security

We use reasonable technical and organisational safeguards designed to protect personal information against:

• Unauthorised access
• Loss or accidental destruction
• Unlawful disclosure
• Alteration
• Misuse
• Malware and cyberattacks

However, no internet transmission or electronic-storage method can be guaranteed to be completely secure. Visitors should avoid sending highly confidential or commercially sensitive documents through an unsecured contact form.

15. Your Privacy Rights

Subject to applicable law, you may request that Magma:

• Confirm whether we hold personal information about you
• Provide access to your personal information
• Correct inaccurate or incomplete information
• Delete information that we are no longer legally entitled or required to retain
• Stop or restrict certain processing
• Consider an objection to the processing of your information
• Withdraw consent where processing depends on consent
• Provide information about how your information has been used or shared

South Africa’s Information Regulator provides prescribed procedures for objections, correction, deletion and privacy complaints.

We may need to verify your identity before processing a privacy request.

16. Marketing Communications

We will not send unsolicited promotional communications unless:

• You requested the communication
• You have an existing relevant business relationship with us
• You provided consent where consent is required
• The communication is otherwise legally permitted

Marketing messages will provide a reasonable method to unsubscribe or request that further promotional communication stop.

17. Children’s Information

This website is intended for businesses, mineral-industry professionals, suppliers, buyers and adult visitors.

Magma does not knowingly collect personal information from children through this website. A parent or guardian who believes that a child has submitted information may contact us to request its removal.

18. Automated Decision-Making

Magma does not currently use information submitted through the website to make decisions based solely on automated processing that produce legal or similarly significant effects.

19. Changes to This Policy

We may update this Privacy Policy when:

• Website functionality changes
• New service providers are introduced
• Our business operations change
• Applicable privacy requirements change

The updated version will be published on this page with a revised “Last updated” date.

20. Contact Us About Privacy

Privacy enquiries and requests should be sent to:

Magma Sparkling Diamonds
95 Katherine Street
Sandown, Sandton
Gauteng, 2014
South Africa

Email: Insert the confirmed company privacy email address

A suitable address would be:

info@magmasparklingdiamonds.com

Create and test that mailbox before publishing it.

21. Complaints